First, let me state that I am not completely trusting of HomeStars reviews. I had been burned recently by a tiling contractor who had maintained an excellent HomeStars rating (stay tuned). Button's however, is the Real Deal. This company provides excellent service from beginning to end, and I truly believe that they are well deserving of their high HomeStars rating. I could tell this from first contact through to completion of the project. At every point I trusted that their main intent was to foster a solid customer relationship.
We had Button's perform maintenance service last year. I was impressed by their service so I invited them in to provide a quote on a furnace and water heater replacement. Joe Button arrived at our home on time, and thoroughly explained our options in a friendly, low pressure, manner. Two days later Jonathan and his team (Mike and MIke) did an excellent job installing a DAIKIN modulating, variable-speed, furnace (our house is now warm throughout) and a new hot water heater tank. Their service is friendly and respectful. I was particularly impressed by Jonathan's excellent communication skills. He was genuinely interested in working with me to address any of the aesthetic concerns that I had about the path and position of vent pipes etc. Thanks to Joe and the rest of the Button's team - your commitment to excellence has been very much appreciated.