Carrol in Calgary from Calgary

I hired this company through a referral and the BBB. they were very accommodating and efficient in both the quote process and the work. they were here a week later and although it is a two day process they were accurate on their timing and when they left everything was cleaned up and taken care as if they were never working around the house except for a big window in the basement which really lets the light in and changes the whole look down there. the follow up phone call was a great to receive and everyone from Kimberly to the installation people were top notch and very professional. they will be coming back to install another window and to the replacement windows as well. thank you VEL l windows

Here is what I liked. this wasn't a pushy sales rep. Her info was accurate and correct and I found her to be very helpful, personable and offered several alternatives I could choose from. From the time that the measurements were completed and the installation appointment was made was surprisingly fast. They were very accommodating in finding a mutually convenient date and I felt like all was done at my convenience. The installation was fast and efficient and non intrusive. I overheard the installer giving direction to one of the other guys I am guessing he was just learning the trade and he had a really nice manner about the way to complete the task. The clean up was perfect in fact I think the flower bed looked better after they left than when they came. Very meticulous and when I suggested clean up of the flower bed was not important they still cleaned it all up. this is truly the work of professionals I would recommend this company to everyone I meet starting with who to call for the sales rep. The product is superior and the cost is more reasonable than the competitors and you get better quality. For a change I found really great people to do the work. I looked at the previous installed window I had done although they are All Weather Windows, they were not installed by your company and there a shocking difference. I regret not having your company install the other ones... lesson learned.