Reviews

10/10

We found Valley Floors on Homestars, and based on previous excellent reviews, we decided to hire Niel to install tiles in our kitchen area, and to replace some damaged hardwood boards in our main suite bathroom. Niel's tiler, Keith, did an excellent job of installing the tiles in the kitchen. He removed the appliances, and when the tiling was complete he moved them back in place. Keith carefully layed out the tiles for the optimum fit and the optimum pattern layout! We are so thrilled how it turned out! Then Niel came to put in the transition piece from the hardwood surrounding the kitchen to the new tiling. What an awesome job! Niel then tore out some hardwood boards in our bathroom and replaced them with new boards. He did a wonderful job there too! Both Niel and Keith cleaned up nicely after their installations. Thank-you so much Niel and Keith for your great jobs, and we would highly recommend Valley Floors for your tiling and hardwood needs!

Approximate cost of services:
$180,000.00
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Company Response

Thanks so much for the kind words! You were an absolute treat to work with and I really enjoyed our chat around your new island after the work was complete.
All the best, and if there are any concerns whatsoever please feel free to reach out.

10/10

This company did an excellent job cleaning our outside windows and skylight the beginning of June. During the recent rains , we discovered some of our gutters must have been clogged as water was running over at the corners. We called in the morning and they were promptly here, fitting us into their busy schedule! They quickly fixed the situation. Thank-you so much Eisses Window and Gutter Cleaning. We will certainly have you back!

Approximate cost of services:
$160.00
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Company Response

Thank you Colleen and Dwain - it was our pleasure to serve you!

10/10

We were so glad to have found Todd's business: Masterpiece Hardwood! He was recommended to us and now we know why!Todd was very knowledgeable about the various hardwood products, and helped us choose one, of which we are estatic about!Todd showed integrity in his quote for the cost of materials and labour. He was also honest and realistic when he informed us about the amount of dust that would be created from the tile removal.He did his best to clean it up! Todd installed the hardwood on our main level,except the laundry room, so approximately 1400 sq. feet, plus the stairs to the basement.Even though Todd didn't quite finish in his estimated time, he was professional by informing us as to why, and returned in a timely manner to complete the job.He made sure that everything was completed to his and our satisfaction.Besides such a good work ethic, Todd demonstrates a friendly, pleasant personality to complement it!Thank-you so muchTodd! We love our floor, and the wonderful job you did! Colleen & Dwain

Approximate cost of services:
$19,000.00
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Company Response

Thanks Colleen and Dwain for your indepth review on the work we did. I'm so glad to hear you love your floor, we love it too so we put some pictures up on here and on our website. Sorry about the delay, the extra nosing I needed for the complex staircase took a bit to get here, thanks so much for your patience with that.

I do apologise for the extra dust with the tile ripout. Moving forward, we are having a removal company come in for work like that as they have the industrial vacuums and tools to keep it cleaner.

Thanks for the great review despite a couple of setbacks and it was a sincere pleasure working with you. Enjoy your new floors!
Todd