Anonymous from Vancouver

Two toilet fill valves replaced . Although quickly done the cost is too high. First toilet $220 and second one discounted to $150. I needed the toilets to work but after the fix felt overcharged. He did not have a third fill valve available to replace my third toilet and said would return in a week and will give me a even better discount. My third toilet still works but I thought I should replace the valve now as all the toilets are the same age. If I call again in 6 months they will charge $210 again. I think this third toilet repair should be no charge . The technician was friendly and knowledgeable following the company charge rates in his binder. From Wendy lee

Job got done on time. Shower looks good. Just need to pay attention to smaller details eg, use a cloth to prevent scratches to faucets from tools , bring silicone and cleaners ,better after job follow up.