Reviews

3/10

I was not planning to write a review for this company but the way they treated me left me with no choice. Carolina came to see the house and provide me a quote . She was pleasant and punctual . The first cleaning went great. The only complaint was that I was not given notice that there will be one person instead of two which left me stressed for time as I had a scheduled appointment. On the second visit they used Majic Eraser on my Caesar stone counter top on the kitchen island leaving permanent swiping marks on the stone. When I contacted Carolina to find out what was used in hopes of finding a solution. She denied workers using anything but soap and water. And blamed me for not being appreciative of workers staying overtime. I gave them the benefit of the doubt and scheduled a third visit. When the worker( Elizabeth) showed, I asked her what was used on the island and she was truthful letting me know about use of Magic Eraser. I really wanted this to work as I thought Elizabeth was an honest and hardworking person. I gave her a few tips on how to work more efficiently to manage her time as well as not using water to clean wood surfaces. She had a bucket of water and a rag for all surface dusting including wood. I then scheduled my fourth when on the last minute and without prior notice Carolina cancelled and said Elizabeth is not comfortable cleaning your house . She feels unappreciated and that her work is not to your satisfaction. My only ask of Carolina was to give me sufficient notice instead of cancelling an appointment that was scheduled 3 weeks ago in the last minute. I should have fired them after leaving my countertop permanent stain.

Approximate cost of services:
$150.00
Was this review helpful?
Company Response

Dear Farzana,

Thank you for taking the time to share your feedback. We always appreciate hearing from our clients, as it helps us to grow and improve. However, I feel it's important to address some concerns regarding your experience with our team, particularly with Elizabeth.

Our cleaners are highly skilled professionals who work diligently and deserve both respect and understanding. It’s unfortunate that your experience did not meet the standards we strive to uphold. After years of dedicated service to our clients, we’ve built our reputation on mutual respect and open communication, and we believe this is essential for a successful partnership.

We recognize that our relationship has faced ongoing challenges, and we will not compromise on the well-being of our team. They are not here to be treated as merely a service; they are individuals who take great pride in their work.

We sincerely wish you all the best in finding a cleaning service that better meets your expectations.

Thank you for your understanding.

Warm regards,

8/10

Elizabeth is a hardworking , honest person who provides a good service. I wish it was easier to book an appointment with her. Overall I am satisfied with her work and hope to have her as long as we are both happy.

Approximate cost of services:
$150.00
Was this review helpful?
10/10

We just finished finishing our basement. I shopped around at a 3 or 4 other stores before I found Bath Emporium. I was surprised with their extensive collection and knowledgable sales Rep. Jasmeet was the sales rep helping me make the selection. She is very knowledgable and has a good eye for design. Once she knew the esthetic I was after, she showed me the pieces that could work while respecting my budget. I was very satisfied with my experience.

Approximate cost of services:
$2,700.00
Was this review helpful?
10/10

we had moisture and condensation issue in our master bathroom. After inspecting the attic space we realized that the existing exhaust fan was not vented out in addition to being too small. After contacting Antonio from Java Electric, he returned my call in a timely manner and explained all the details involving in the project and an accurate estimate. Having to talk to other electrician on the phone I knew immediately that he is knowledgeable. He was able to come to the sight in a few days and took his time to do the job. the result perfection, no damage to the drywall . you can not even tell this is a bigger size fan and of course fan works perfectly. no more moisture issue. thank you Antonio

Approximate cost of services:
$350.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

No problem Fran, glad we could do the job. Thank you for the review, very much appreciated.

10/10

I was looking for a sectional for a few months and I had numerous bad experiences with other retail stors , till I came across Virez through American Leather website. It was only then that I realized I bought my first piece of furniture from them 20 years ago. The quality was exeptional and I had that piece till 2 years ago when I sold it online, only to change decore. they are vey knowledgable about their products, their price is the best in town and they provide the best customer service. I highly recomend them to every one. Their location has changed . they are now at 1194 caledonia rd.

Approximate cost of services:
$10,000.00
Was this review helpful?
9/10

I inherited a few pieces of midcentury modern pieces from my mother-in law that needed some care to come to their full glory. I hired Bernardo 2 years ago and he reupholstered an occasional chair for us. This year I contacted him again for dinning chairs. The foam was gone and the fabric needed to be updated. He helped me choose the color, changed the foam and reupholstered them in red leather. They look amazing and so comfortable. He is very reasonable in price, and a very personable and professional person. I would be happy to recomend him to anyone.

Approximate cost of services:
$260.00
Was this review helpful?
10/10

2 years ago, we hired Shane for a smaller project of building a floating bench for the front entry and a custom mirror for the powder room. He did a great job. This year we finally got to properly furnish our living room. We had a 17-feet wide bare wall needing of some wall system that can house the TV and components as well as adding some interest to the room. We could not think of a better carpenter to commission for this job. After discussing the design with Shane, he made some suggestions to make the design fit both our needs and budget. He presented us with a professional drawing detailing the precise measurements and 3d illustration of the finished product. Yesterday our wall system was installed and I have to say it looks fantastic. Excellent craftsmanship, attention to detail , customer-satisfaction orientation, are only a few reasons why you should hire him in your next projects.

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Thank you very much Fran. It was a pleasure working with you, and glad you are so pleased with it! Enjoy! I look forward to future projects.

10/10

Finer edge did a great job painting our entire house. They were extremely professional from the start to finish. They had the best crew; professional , friendly and respectful that made the project goes as easy as possible. I would highly recommend them.

Approximate cost of services:
$8,000.00
Was this review helpful?
Company Response

Hi Fran, thank you for your review. it was my pleasure working with you. Luigi

1/10

We first met the owner of the Stonetech to discuss the landscaping of our backyard in Dec.2011. The contract was signed in March.2012, the agreement was to finish the project no later than May.2012. They started off well. But the moment they received the 3rd installment, the crew would not show up any more,Joe was dismissive of our phone calls,emails and any attempt to get a hold of him was impossible. Being desperate, we started taking over some part of the project in the hopes of backyard being finished for the summer and made a complaint against this company in Nov.2012. They agreed to finish the project and they followed through with their promises. Our backyard was finished in Jun.2013.14 months of stress and heartache to get there but our backyard finally looks great.

Approximate cost of services:
$87,000.00
2 of 2 people found this review helpful.
Was this review helpful?
10/10

Shane did an amazing job building a floating bench for our front foyer and a framed mirror box for our powder room. He made sure both items are to our satisfaction. He is the best contractor you can ever ask for. We recommend him to everyone and hire him again in our future projects.

Approximate cost of services:
$600.00
Was this review helpful?