We hired them on a referral and liked their design ideas along with their business approach. It was a good relationship until the job took longer than planned (due to weather) and we felt that they rushed through some important parts. Overall, the job looked great, but now almost 1 year later the grout in some areas has completely disappeared. They were new business entrepenuers and could learn some follow-up customer service tools.
- Approximate cost of services:
- $7,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
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