Jason Adelman from Toronto

I called WaterWorks to fix a long time problem of our humidifier's water supply. The types of water supply connectors installed by the furnace company just uses a pin to poke a tiny hole in the supply pipe, which inevitably clogs up with sediment, choking off the water and making the house dry. I needed a plumber to install a real T connector so a continuous water supply could be guaranteed. WaterWorks took my request and were very professional and service oriented from beginning to end. They sent over Larry to inspect and quote. He priced the work using his catalog and matched it to an ice machine hookup, which he said was similar. I thought the price was high but figured it might be several hours work, especially because the furnace is in a tight spot. The work was performed in an hour, maybe an hour and half. Larry did a nice job and clean up. The company followed up with a call to ensure satisfaction. Very service oriented as I said. I was very satisfied with the work. My only reservation in using these guys again would be the cost. I would shop around more to make sure I was getting a good deal in addition to good service.

A large limb on our tall locust tree broke and was hanging threateningly over our neighbour's car. We called several tree removal companies to get an urgent quote. Craig responded the same day and worked a quick visiting into his Saturday schedule. He was not able to do the work the same day but promised to come back the next morning (Father's Day) to do the work. He charged us his standard rate even though it was an emergency. He performed the work professionally and cleaned up everything perfectly. We're very happy with the results. Thanks Craig and happy Father's Day.