Reviews

10/10

Over 30 years of watching our magnificent Fat Albert Spruce tree grow is gone as a result of a very windy day. Many thanks to Tom of TS Arborist Services and crew. He responded to my request, immediately! Tom showed up when he said he would, via a text, and viola the tree is no more. Communication is the key to a happy customer! Thank you Tom for job, part 1, well done. Stump removal step 2 completed! I highly recommend Tom for anyone who needs an excellent Arborist.

Approximate cost of services:
$1,000.00
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Company Response

Thanks for the review Karen. A real pleasure to work for you on this project. See you soon.
Tom

10/10

My husband and I are delighted with this company. Bob showed to give an estimate, on time and as promised. He was caring, knowledgeable and expressed interest in the job, although small. The staff team was excellent. Their experience totaled over 40 years and the end product demonstrated their knowledge. Thank you Bob for coming to our rescue. We look forward to working with you again and again.

Approximate cost of services:
$800.00
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Company Response

Thanks a lot for your business and trust.

10/10

In my panic, upon noticing, black colour on the walls, floors and baseboard, I went to HomeStars for help. So many companies to choose from and so my search began. After sending messages to several companies, and speaking with a few, I settled on Air Doctors largely because of the owner, Andre. Andre and Cody arrived and looked over the room in the basement. Andre suggested a test for mould, both inside and outside, be done. The results of the tests were amazing and I felt so much better. Knowledge is a powerful tool. Mould remediation needed to be done and Andre made time for my project, immediately! Andre's calm mannerisms, professionalism and empathy for my concern for my family's health saved the day and made me a life-long customer. My husband and I recommend Air Doctors highly!

Approximate cost of services:
$500.00
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Company Response

Thanks for your review Karen! It was our pleasure to complete the work for you and your husband. We always strive for our customers to have peace of mind when we are finished.

10/10

Purchased: Three-Seat Couch, Wingback and French provincial chairs It is a delight to get to know and work with Margaret, Owner/Designer. She knows her material and design. All furniture is made there from a wide selection of materials/designs. If she doesn't have the item you want, Margaret will locate it and bring it into the store. I will return.

Approximate cost of services:
$7,497.00
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Company Response

Thank you, and yes I do love helping clients design there space
So thanks Again!!
Margaret

8/10

After searching for backsplash tile to match a very busy colour granite counter, a neighbour suggested we visit Rivalda. After trying to find someone to help us, during a busy Saturday, it was suggested we return during the week. We did return, armed with samples of the granite counter and floor tile, and asked for someone to help. We were pointed in the direction of glass tiles and left on our own. A kind staff, Franco, came forward and offered to assist although it was clear that this wasn't his main responsibility. Franco was patient and extremely knowledgable. We left with lots of samples. The tile he had said would be the best match was infact the best and we returned to purchase the tiles. With 1 box of tiles left over, we returned it and got a full refund, wow! The kitchen looks great; especially, with the addition of the backsplash tile!

Approximate cost of services:
$450.00
What could this company do to improve their services?
When asked for help, do not point the person in the direction of the tile, but rather walk with the person. There is a reason someone asks for assistance.
Any advice to offer fellow homeowners facing a similar project?
Check out various large tile suppliers and bring samples of what you are trying to match. When done, select a company that provides FREE samples. Don't pay for samples unless the company promises in writing a refund regardless of whether you make a purchase.
4 of 4 people found this review helpful.
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10/10

It has been a pleasure working with Dave and his team, Scott and Marcus. I contacted Dave and a few other Duct Cleaning Services through HomeStars. Dave contacted me immediately and a discussion "pros & cons" of cleaning ducts began. Our home had been under construction for a number of years and the dust from the drywall was awful. It didn't matter when I dusted, the white dust was back within a day. Dave sent Scott and Marcus. They were terrific, used a camera to show us before and after pics. I would highly recommend Dave's Duct Cleaning! NOW my husband would too. He didn't think duct cleaning was needed. As for the dust, no more dust...thanks Dave, Scott and Marcus!

Approximate cost of services:
$279.00
What could this company do to improve their services?
Count all the ducts, along with the home owner, before the service begins.
Any advice to offer fellow homeowners facing a similar project?
There are very few duct cleaning services that have proper certifications (e.g. NADCA). I am happy to report that Dave's service falls into the tiny percentage of companies that do.
1 of 1 people found this review helpful.
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Company Response

Hi Karen - Thank you for the postive feedback. I'm glad you're noticing a difference after our service. It's incredibly important that the service be performed properly in order to see the results that you've seen after our service. All the best - we look forward to serving you and your family again in the future. And thanks for referring your daughter, it's greatly appreciated. Thanks! Dave's Duct Cleaning (www.davesducts.com)