Reviews

10/10

I don't usually write reviews (the cynic in me believes that family, friends and fools write them to draw more business) but feel compelled to write one for this service. Impressed with professional courteous service. Showed up on time, explained what they were going to do and then got straight to it. Fixed a small problem with the dryer vent at no cost. At the end of the service there was a small problem with my furnace fan. Immediately focused on solving the problem and going as far as to call in another company when they were not sure that they could fix.. Cancelled when they found the loose wire and fixed the problem. No charge to me.House spells great. No secret charges - cost as advertised including a discount for sponsoring a worthy cause. Impressive. Now a customer for life and would recommend the company to my family and friends. Hope they continue with the exemplar customer service - most refreshing.

Approximate cost of services:
$370.00
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Company Response

Hi Darren. Thanks for the review. Not every job can go smooth, as was the case with your home. There was a wire that had become loosened. Customer Service is very important to us, and if it was our error (which it was in this case) and we are unable to correct it, we will make sure the problem is taken care of at our own cost. Very rare does this happen, but it does happen, and its just a case of how the problem is rectified. Glad you were happy with the way in which it was dealt with, and looking forward to having you as a long term customer. Appreciate the business and thanks again for the review. All the best . Paul