We had a number of issues with our residential electrical system and were looking for someone to undertake a list of small tasks (double tapped breakers, need GFCI's in baths, defective receptacles, etc.). Ralph responded to our request for his services promptly, and we were able to book a time within a few days. Ralph brought an assistant with him and the two worked steadily and efficiently, working late to finish the job. When a complication arose the next day, Ralph drove downtown from Markham to resolve the issue - no charge. His rates are reasonable and his service is great.