I’ve had my couch for the last month and I’m pleased with it. The issue I had was with the customer service from the store that extremely lacked. After purchasing my furniture, I was upset I didn’t read all the lower star reviews. It seems common for this place to not answer or return calls and give you the run around AFTER they’ve taken your money for your purchase. Despite having mutual friends with the manager, it didn’t make my experience any less frustrating. After hearing nothing back on when my couch would be deliver, I tried multiple times to contact the store. By email, phone, leaving messages for the manager with employees and still hearing nothing back. Overall great prices but unfortunately for the headache and not being treated like a valued customer I wouldn’t and haven’t recommend any future purchases from this company.
- Approximate cost of services:
- $900.00