After reading the great reviews here, I contacted Paul to schedule a full system clean following our basement renovation. Due to an unfortunate oversight in booking my appointment, they missed the scheduled 2-4pm arrival time. However, Paul was very sincere in his apology when I called to follow-up just before 4pm and successfully rectified the mistake so that they were able to come later that evening. Steve and Matt arrived around 6:30pm and did a terrific job! They fully cleaned every vent plus the airconditioner and furnace with great attention to detail. In addition, they were (1) friendly; (2) thoroughly answered all of my many questions about what they were doing; and (3) offered good advice for maintaining the system till the next cleaning. I must admit that going into this I was a little skeptical about duct cleaning services in general having heard the horror stories, but I witnessed the work that they did first-hand and I'm very happy with the results. I can now see why so many people have rated them highly and I too would definitely recommend them to anyone.
- Approximate cost of services:
- $280.00
- Company Response
Hi Maria, thanks for the review. Hiccups happen, but its how you rectify them, and were big on customer service so I'm glad you were happy with how we handled the situation. Thank you again for your business and hope you have a wonderful summer. If we can be of any service or help, feel free to contact me. All the best. Paul