Kathy & Andy in Toronto

Waterproofing is never really an issue that one wants to tackle but I can't say enough about how impressed I was with Stephan and his crew and the peace of mind I have knowing that my job was done thoroughly and properly. I was 100% confident in the recommendations of Stephan to install an interior weeping tile system in my basement and put vapour barriers along the exterior walls and very impressed with the professionalism of both Stephan and crew in getting the job done quickly and cleanly. I'm certain that I won't need the services of Water-Proof.ca again for this house but would recommend him to any friends and neighbours who require waterproofing and would use them again in another house!” Thanks for a job well done!

I'm still shaking my head in disbelief! What a joke this company is!! After setting up the move for 5pm the driver called me at 2pm to say he was there to pick up the piano. Actually, he wasn't, he was 50 minutes away according to our next conversation but by that time he realized that the piano was actaully a piano and would be heavy so he had to find another helper and didn't show up until 6. When they arrived at my place there were no blankets as per their advertisement. One of the movers answered the phone while holding the piano and it tipped and the pedal snapped off. Luckily my husband saw this as they just tossed the pedal in the back of the truck and din't say anything until called on it. Nothing was damaged when they banged the paino on the door but, seriously folks!! I told them that we would pay the agreed upon amount once they replaced the pedal. That didn't go over well at which point they tried to get me to sign a contract stating that I would pay for the move on the spot and make a claim later. NOT GOING TO HAPPEN! I gave them a signed note stating that I would pay in full once they repaired the pedal that was damaged due to their negligence. After a lengthy argument the movers left. I called Shane to tell him and he threatened to take me to a collections agencey (kinda tough when you don't have a signed contract) and then ended our conversaton by saying "F**k off! F**k off! Just F**k off". Seriously!! My husband is reminding me that I should always check homestars first - point well made! Do yourselves a favour and steer clear of SMS Movers. It will make for a good story later but not worth the hassle.

“I can't say enough for Gregg, Dean and their team. While mold remediation is not pretty and certainly not what anyone wants to spend their household budget on I am so glad that we did. Initially we had thought we were dealing with a minor mold issue and the re-installation of a basement washroom. Gregg and Dean uncovered two issues when the drywall was removed - a water issue and structural concerns with an extension to the house. Not something that a homeowner wants to hear but I felt 100% confident in the concerns and recommendations of Gregg and Dean and very reassured by their manner. This has multiplied the scope and the budget for this project. Gregg was able to refer me to an excellent waterproofing company (The Waterproofer Inc.) and a contractor that we look forward to working with (The Belyea Brothers). All three companies have a solid working relationship and it gives me great peace of mind to know that they can discuss the project without having to use me as a middle person - although never excluding me and always keeping me fully informed. I feel that there has been a seamless transition to the waterproofing. Gregg , Dean and crew were professional and respectful at all times. It was remarkable how clean they were considering that my entire basement was basically stripped back to it's pre-finished state and how painless and unobtrusive the whole process was (after the initial shock of discovering the water and structural issues). Mold.ca is topnotch and sets a very high bar for service and quality. I highly recommend them to anyone with mold issues!”