Our AC unit quit last week and we called Reliance. The technician came out the next day and said it was the compressor and because the AC unit was older it couldn't be fixed. He said around $4,000 to get a new one from Reliance. Their salesman came out later and confirmed a bad compressor and $4k for a new one. Didn't feel I was getting the whole story. Called Fagnans, they came out the next day. Within 30 seconds of looking at our AC unit he said it had a blown capacitor, about $175 to fix and he had one in his truck. Well it worked, AC unit is running great. He said and AC technician with basic training could tell it was a bad capacitor. Umm....
- Approximate cost of services:
- $4,000.00
- Company Response
I'm sorry to hear about your disappointing experience. Please call us at 1-866-735-4262 so we can address your concerns.