Trudy Weiss i

quoted $90., I had said to the team whilst there that if there were Extra work needed to resolve issue that i was willing to pay more. the two employees completed work that I was told was basically the standard when i had asked on telephone what job entailed, minus the unscrewing of 2 or 3 nails to further investigate(electric screwdriver). Told that the reason for inflated priceof $220,, after having chosen to tip on good service based on $90,, was the duration spent(exagerrated)and the "custom " work. Outrageous!!! DEREK established the cost of work provided after being called by one of the 2 very accommodating workers...not them, the BOSS. Really bad business policy.and would never ever use again, even though the fellows were good and efficient and polite.. But perhaps exagerrated efforts. Never use them again..and ultimately woman in office was defensive and immoveable when queried.

I phoned and spoke with a Most Pleasant Man and made an appt. to have my generally ignored and nonfunctioning expensive slimline airconditioner serviced. Joshua was the service person and he was cordial, polite, informative, patient and generally all-round perfect. He revived the system and I have every intention of signing on with them for the future. Joshua was so conscientious and thorough and I was grateful and impressed. I live in Toronto, I think he travelled from Markham,....and was here ahead of time, enthusiastic and eager to resolve the issue. What more could one ask for? Thanks!!!