Carmen in London

Simply Green is banned from door-to-door sales in B.C. because of their deceptive business practices. Ontario banned all door-to-door sales in 2018 because of companies like Simply Green. Unfortunately, I signed a contract with their door-to-door salesmen 5 years ago, before the ban took effect. Upon signing the lease-to-own contract, the salesmen conveniently failed to mention the following to us: 1. They failed to mention the overall price of the equipment is (which turns out to be multiple times the market value). You can buy the equipment from Home Depot up front with your credit card and end up paying a lot less than financing with this company. 2. They failed to mention how much interest will be charged over the years and the fact that there would be yearly increases in payments. 3. They specifically informed us that the contract is "lease-to-own", so we can buy out the remainder of the contract any time, but they didn't tell us that the cost of the buy-out is more than the cost of the equipment. 4. They didn't tell us that we'll be on the hook with 2 different financial institutions that are loosely connected to Simply Green. 5. One of the three pieces of equipment had no contract, but the financial company is withdrawing monthly payments without billing us nor showing any accounting of how much we've paid so far. 6. They are known to exploit the government rebate/environmental incentives in their sales tactics, as mentioned in the BC Consumer Protection report. They promised us a government rebate; we received none.