Joesph in Oshawa

I was just trying to buy a new game. the clerk was trying to sell me a used copy of which I repeatedly told them I didn't want. First he tried to sneak it in, then he tried to pretend he forgot that I said a 'new' copy. Then he tried to persuade me into buying the used copy because it was cheaper, when in actuality, it was more expensive for the used copy. When I told him I didn't want the used copy because I would be forced to purchase the multi-player modes from the publisher with the used copy, he responded, in saying 'who plays multiplayer anyways?' I said I was only buying it for the multiplayer modes. Then after all of that, he tried to sell me a used copy for the new price without a book or package. I asked for a manager, he said there isn't one. I am no longer shopping at EB games, I would have gotten less frustration from a criminal trying to pawn off illegally obtained games. This all happened in front of a wall of the game I wanted that were all new copies.

I had ordered a washer and dryer to my home. Upon arrival, the movers dragged the dryer against the wall all the way up the stairs, chipped wood on the railing and scratched the floor. I was called later by Sears and was asked about the service. I told them what happened. they said oh well and did not provide me with any option to resolve the issue. The salesmen were good, the delivery guys were not. This was a brand new home, now I am reminded everyday when climbing the stairs why I will never shop at Sears again.