Majed

Slow with responding. Hard to keep communication with. Never feel like I am an appreciated customer. Had issues my garage and took a while to get handled. Had my garage door kicked in last Friday. Was hoping they could send someone round and repair, of which I would gladly pay for. I figured they would help, being as they installed the garage. Potentially looking for a basement development, but, not dealing with this company. They don't care about me as a customer.

This company is awesome. They were able to work with my hectic schedule ( I have 2 kids, 2 & 3 years old, same birthday ). They arrived early, were efficient and did an excellent job. They left no mess, and within a month, my utility bills went down. I vow to use them on a yearly basis, moving forward. M. Larbe

I moved into a brand new home in May, 2012. I came back from a weekend in Edmonton to find no heat. I attempting to get heat from the company that installed the furnace. They basically said that I had to wait until the next day, because I wasn't an emergencey. Then I got bumped on the monday for someone elses emergency. I never actually had them fix anything until the Tuesday. My wife is 5 months pregnant and we also have an eight month old son, in a house with a temperature of 8c and falling, but, not an emergency. I was put in contact with Fresh air furnace as a referral from someone who couldn't stop raving about them. They went above and beyond the call of duty to assist me in this situation, on a Sunday night. They never installed the furnace originally but, owner, Anton, was awesome. They never even charged for their service. As soon as my 1 year labour warranty runs out, Fresh Air Furnace has my business, for life.