Reviews

10/10

The shingles on the back half of my roof were torn off in a freak wind gust in March. Justin and his assistant arrived within an hour of me calling and temporarily laid waterproof material down to protect the roof while I called my insurance. Unfortunately the insurance company was unresponsive for weeks, while Justin held off charging anything. He came back a second time to retack the membrane. When I finally heard back that the insurance wouldn't cover it, Justin was extremely helpful in arranging to fix the roof. They finished the job in less than 4 hours and left everything neat and tidy. Great job!

Approximate cost of services:
$4,000.00
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Company Response

thank you for your review. it was our pleasure to help you through the situation.

10/10

From my initial contact with Reynolds Bros. I had nothing but wonderful service. This family run business had Angele on the phone, who was so pleasant and easy to converse with, Jesse who came to give me the estimate and a crew of 3 who arrived to do the work. The 3 gentlemen who came to do the work were pleasant, efficient and quick. They answered any questions I had, did the work and cleaned up the perimeter of the house both days they were here. This is a company in high demand so there was a wait before they could come, but it was well worth it. Very happy with this company.

Approximate cost of services:
$4,000.00
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Company Response

Hi Barb, Thank you so much for taking the time to share your experience with Reynolds Bros. We are thrilled to hear about your positive encounter with our team and the services we provided.

It warms our hearts to know that from your initial contact, you experienced wonderful service. We take pride in being a family-run business, and it's delightful to hear that Angele, Jesse, and our crew contributed to making your experience a pleasant one. We understand that waiting for services can be challenging, and we sincerely appreciate your patience. We strive to accommodate our clients' needs while maintaining the high standards we set for ourselves.

Your kind words about Jesse and the crew are greatly appreciated. We aim to deliver efficient and top-notch service, and it's fantastic to hear that they were not only quick but also took the time to answer your questions. Our commitment to customer satisfaction extends beyond the completion of the work, as evidenced by the care taken to clean up the perimeter of your house.

We genuinely value your feedback, and it serves as a great motivator for our team. If you ever require our services again or have any further questions, please don't hesitate to reach out. Thank you for choosing Reynolds Bros., and we're delighted that you are very happy with our company.
Best regards, Shawn.

Shawn Reynolds
Co-Owner Reynolds Brothers Exteriors