The technicians were extremely professional, easy to have in the home, non disruptive, friendly and very informative. We would happily use them again and recommend them.
Thank you so much Lilly for taking the time out to share your experience with us! We’re happy to have hit the mark for you. We look forward to servicing you again in the future!
Adel Majd
We called them to repair a washer and dryer in March, they charged us in full prior to actually completing the repair or having the parts to use, which happened a full month later. There was never an apology for our inconvenience, no explanation why it was taking so long and when I called to speak with a manager, no one ever called me back...the best I got was a dispatch who would pass on the message and couldn't help resolve the problem. When asked to come back to repair one of those appliances, they blatantly told me my 3 month warranty was no longer in effect even though it's only been 2 months since the actual repairs were done. The customer service is terrible and the work is even worse!! I gave them many times to redeem themselves since March but seems they don't care about their customers enough to do so.
