Evan in Ottawa

I don’t give 5 Stars easily or often but will give 5 Stars when it is due as it is here. My online request for service was followed up the same day with a phone call from the Dispatcher to discuss my issue and book a service appointment. Rony arrived promptly on the day and time of the appointment (wearing a good mask and gloves given Covid 19). VERY impressed by Rony: he was courteous, very interested in the problem I was having and knowledgeable and informative about potential issues that he would explore. Rony worked quickly to test out my machine and target the issue and the repair that was needed. Rather than feeling like I didn’t have a clue, Rony treated me with courtesy and respect and kept me informed all along the way. What really impressed me was his knowledge and sincere interest in solving my issue and fixing my appliance. I was left feeling that I had received honesty and value for money from this company and I will not hesitate to call them again.