Steve in the Junction

Northwood Heating and AC worked on our HVAC system earlier in the year when we were doing renovations and we were totally pleased then with their performance. They returned to complete the final reno details and clean the furnace and ducts, and they gave our HVAC a tune up. I could not believe how thorough Derek and his crew were. After seven months of dusty reno work, we were looking forward to getting everything cleaned up. I was so impressed with the attention to detail that Northwood provided. They really understood the difficulties of a century home and did not try to skip or overlook anything. They spent hours cleaning the whole system, and we look forward to a healthier home environment knowing that our HVAC system is as clean as it could be. AND they were prompt, too. I highly recommend Northwood, no other company has come close to the detail on this job before.

After gutting our finished basement in our century home, we discovered many inadequacies in all of our home systems. Northwood Heating came to advise on repairs and recognized several areas for improvement, including ducts which were not set up even close to code and a really poor wiring job on our furnace. After Jason replaced a major portion of our duct work we felt an immediate improvement in our home heating comfort. As well, he replaced our broken down humidifier with a new drip style and basically rewired the furnace/thermostat, which had been poorly installed 3 years previously by a large utility company. All the subsequent contractors who have been working on our basement have commented on what a professional job Northwood did and that we will reap the rewards on our energy bills for years to come. Not only did Jason do an outstanding job, he and all the Northwood employees were polite and knowledgeable. They were also kind enough to adjust their schedule to coordinate with other trades which needed their assistance to complete their work. We look forward to a future kitchen reno and having Jason return to fix the problems we are sure to encounter there. We would fully recommend Northwood!

Recently we had water seeping up through our foundation which we believed occurred from our water line being damaged during gas line upgrading in the area. The city maintenance crews who were dispatched because of our calls would only insist the problem was on our side of the property and it was now our problem. We called Martin who promptly put his below ground crew on standby while he came over to carry out an inspection. Although we had other advice, Martin recommended a safer route that would avoid aggravating a bad situation. The crew showed up on time, were courteous, respectful as they travelled through the house and were professional in their work. Unfortunately they worked over a bitterly cold Christmas holiday period. They even stayed late Christmas Eve to make sure the city turned the water back on. I'm delighted to be able to submit this review for a well run company.