Reviews

10/10

I had an old door threshold that needed to be replaced with a custom threshold. Lucid Windows did the job which looked good at first, so I made full payment. But as the door got used , there were issues. Lucid Windows kept coming back and did not run away like other contractors. Ultimately they fixed all my issues to my complete satisfaction. The threshold works well now and looks good after several days of heavy use. I definitely would recommend Lucid for any door or window job. The technician Emir in particular was very helpful, honest and professional.

Approximate cost of services:
$500.00
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Company Response

Thank you so much for your feedback! We're glad to hear that you're satisfied with the custom threshold and that our technician Emir was able to provide you with the service you needed. We pride ourselves on our commitment to customer satisfaction, and it's great to know that our persistence paid off. Your recommendation means a lot to us, and we appreciate your trust in Lucid Windows for your door and window needs. If you need anything else in the future, please don't hesitate to reach out!

7/10

Good service, though punctuality is a problem. Also, They are difficult to contact on holidays.

Approximate cost of services:
$1,200.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your feedback! We're glad to hear that you're satisfied with the service overall. We apologize for any inconvenience caused by our punctuality and availability on holidays. We're constantly working to improve in these areas and appreciate your patience. If there's anything specific you'd like us to address, please let us know.