Adam in Milton

My wife and I hired Peel Heating And Air Conditioning to service our furnace. We started smelling gas within one month of this company servicing our furnace. We immediately called Union Gas who sent a certified gas specialist to determine any leak and cause. He detected a "very large hole" in the gas line to the furnace. The Union Gas expert said there was no way that a hole that size would have formed within one month of having our furnace serviced. We called Peel Heating And Air Conditioning with the expectation they would stand by their guaranteed customer satisfaction. The lady we spoke to was NOT UNDERSTANDING and basically told us Peel would charge us for someone to come back to have another look at the furnace. Again, this is WITHIN ONE MONTH of paying for the service of this company (and they'd likely only try to convince us to buy a new furnace with them). I have never written a review like this before. We ended up buying a new $5,000 furnace with another contractor. In addition to the $150 service charge by Peel.