g.wagner

Our furnace was red taged by another big service company in Peel doing our anual cleaning and inspection. They sent out their sales rep for a consultation. I found them expensive and got a second quote from Comfort Masters. They were able to give me the same package as the first quote almost $10,000 cheaper. Comfort Master got the job. The crew showed up on time and were knowledeable and finished installing the furnace and AC that day. They put mats down on the carpets to keep them clean and left the work are clean. They we able to route the pipe vents for the furnace in a good location that I liked as well. What a great job! I asked the installer to check the old furnace and show me what was wrong with it. He did, and said he couldnt see anything that would have caused a red tag being issued. If I had gotten a second opinion I might not have had to replace it.

Dima showed up on time and is very polite and courteous. He took the time to explain what part was broken and what was worth repairing. The Bosch dishwasher was repaired on his visit and parts were ordered for the GE microwave. The Maytag washer would overflow water from the fabric softener dispencer only on clean machine cycle. I though it was a inlet water valve issue, as I had seen that problem on youtube. Dima ran a rince cycle and showed me that it wasnt the issue and the computer board was the issue. He explained during the wash machine cycle the vale was staying open for probably one minute instead of 10-15 seconds and that would cause the flooding. He said not to replace the computer board as it was to expensive for the age of the machine. He recommended not using the clean machine cycle and just run the bulky load cycle with hot water to clean the machine. All of the other cycles work fine without flooding. I am very happy with Fixappliance and their service tecnician Dima who is honest and straight forward. Thanks!