Ian in Ottawa

Capital's technician was available earlier than promised so he called to see if we were available. He entered our home, asked a few appropriate questions in order to aid in his diagnosis and immediately got to work. He was quickly able to diagnose the problem and was equally as quick to make the required repair complete with a full explanation. He kept a clean and neat work area and left no debris upon completion of his repair. While settling the payment for his repair he offered suggestions on a replacement refrigerator if/when the need arises. He made recommendations on what to look for coupled with what to avoid. I have spent a good number of years in my career doing residential service work and I was impressed with this organization and its personnel from beginning to end of my repair. I would definitely recommend Capital Appliance. I only gave a 9 out of 10 rating...well...because nobody gets 10/10.