Felix in Ottawa

Jason and Justin removed our old and damaged popcorn ceiling on the main floor and on the second floor. It took a bit more than a week to scrape it all off, mud and sand the ceilings and finally paint them. Once the work was done, I had them fix some scrapes and areas that weren't the way I wanted. They did it without a problem. ---- Our master bathroom had some issues with a leaking toilet and was outdated. We took Jason on his offer to renovate it. They completely stripped the bathroom to install new sub-floor and new ceramic tiles. They then removed our old tub to replace it with a big ceramic tile shower with frameless glass doors. The only major issue we had, when everything was done, was a bit of water leaking in the ceiling under the shower. Jason and Justin showed up a few days later to fix it. Aside from that, I was expecting some of the finishing work to be a notch better. For example: * A lot of tiles on the floor are not leveled between each other. * Grout is missing or partial in some areas. * The room was repainted, but some preexisting imperfections (waves, wrinkles) were not addressed. * We also have a little bit of water still escaping from under the static glass pane in the shower. * Two days after they left, the drywall compound they applied on the bulkhead where the leak from the shower happened cracked. Delays: The work was initially supposed to be done around Christmas and was completed at the beginning of March. Note for full transparency: Jason extended my warranty from 3 to 5 years and said he would come and fix my foundation's parging free of charge as an apology. (Will update the review when done)