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I live in a row of attached homes, and squirrels had found their way into the soffits via the end house. I called up Derek and Patty after meeting them through friends because I knew their methods of dealing with animal invasions were safe and humane. They were quick to send out a diagnostic team to determine where the squirrels were finding their way inside. From there, the hardest part was convincing the neighbours that squirrels inside our homes are gross and not nearly as cute as when they are outside, and to chip in some money. As soon as that was done, Jonny came back to install one-way doors on the points of entry so that the squirrels can get out, but cannot regain access to the inside. The installation was swift and quiet, and everyone involved was super friendly. I'm looking forward to no more sleepless nights with scratching in the soffits!

I hired Philip to completely renovate my basement in 2008 and have been using him for almost all of my renovations, repairs, and non-DIY jobs ever since. I'd found a couple of other contractors through Homestars and Craigslist at the time, but Phil was referred by a friend I trusted, so I hired INTOR when he matched the lowest quote I'd received. Because of how smoothly that first reno went, I hired Intor for subsequent improvements, and as a result, my formerly ramshackle rowhouse is currently worth (by lowball bank appraisal standards) $200,000 more than I paid for it just over three years ago. Phil and his crew (who have changed/improved over the past few years but are consistently respectful, timely guys who clean up everything at the end of each day) have renovated my basement from a leaky dungeon to a spotless, safe, insulated income apartment; gutted, reframed and beautifully finished two bathrooms; leveled formerly wonky ceilings and floors, and soundproofed my walls from noisy attached neighbours. I always find that Phil is willing to give his honest opinion on what I should improve and what I should wait to do at a later date. I have recommended him to many of my friends, who are all happy with the quality of the workmanship and how personable Phil is. To be fair, there are cheaper contractors out there, but you get what you pay for, and having made the repeated mistake of hiring personal friends to do odd jobs and then crying about it their botched handiwork later, I know I trust Phil and will continue to recommend him in the future.

I looked these guys up on here because I was curious to know if others had shared the same incredibly bad service as I have. After getting the run-around from Andrew in November, trying to book the fall cleanup package before the frost, I FINALLY managed to make an appointment. They did not show up. (I know, shocking, right? Because they have such a spotless reputation!) I called back, and once managed to fill a spot in Andrew's tiny voicemail box while his phone was actually on. Again this continued, and finally resulted in him offering a spring cleanup at no additional charge; a service that is ALLEGEDLY worth more money at regular price. He assured me that they would be calling me in March to book this. Fast forward to March, and I've been trying to call for two weeks. Andrew's phone is always off, no matter what time I call. I was given an email address a few months ago to contact them at, and have not heard a reply that way either. My lawn and garden look like a total disgrace, and I'm guessing after reading the other reviews here that I should just ask for a refund and clean my yard myself, because I don't think it will ever get done. Andrew, if you're reading this (I doubt it), consider the fact that you signed up for Dealfind and offered your services, the whole point of which is to gain repeat customers. I hope you have gone out of business, because you clearly shouldn't be doing this for a living.