I have placed 4 service calls all for the same repair - water not draining completely and machine shutting off early. I have had 3 different appliance repairmen out to repair the same problem. They look at the machine & adjust the drain hose. The first guys that came out actually ordered a new part but had to be reminded 1.5 - 2 months later that I was still waiting (they were from Trail, but the rest have been from the extended warranty with the manufacturer). The last time I called, I was told unless I could physically make the machine stop myself or have it happen & get someone in to show them, they would charge me for the service call. Since then I have found out that it stops in the wash cycle but have not called back yet. Very frustrating but I guess I better make some more notes & call again before my extended warranty runs out.
- Approximate cost of services:
- $0.00