We used 'Let's Get Moving' services for a move from a stacked townhouse to a detached home. The movers arrived on time, were professional throughout and were very capable and efficient in loading and unloading the truck. The one issue we had was that the ramp from the truck was apparently broken in a previous move so it couldn't be slid into the usual storage spot under the truck and the movers spent a lot of time trying to figure out how to store the ramp after loading the truck. Because of the ramp issue, the movers had to use the truck's lift to offload at the destination. All of this added time to our move and ended up costing us more. The truck should've been inspected before going out for a move. Overall, would still recommend the company because the movers themselves were great - just cautioning about issues that slowed down the move.
- Approximate cost of services:
- $1,100.00
- Company Response
Thank you so much for your review and for recommending us! Reviews like yours really help us increase our client base in an organic, healthy way. Thanks for taking some minutes to write these down, in order to help future customers figure out what to expect from a move with Let’s Get Moving!
It is always a pleasure to work for people who take the time to appreciate the quality and professionalism of the services they pay for. Every review we get helps us to improve our services, as well as shows prospective customers that Let's Get Moving is a moving company that can be trusted to take the utmost care of their belongings. We are sorry about the ramp incident and everything that followed.
Please keep us in mind the next time you are planning a move, we would be happy to meet again and make it up to you!
Stay safe!
Let’s Get Moving