I have relied on the Gentlemen Plumbers for a number of years now. Their technicians are always courteous, professional, friendly and helpful. As an older single woman, I want a service that is reliable that I can count on, especially if there is ever an emergency. The Diamond Club membership is to me worth the monthly membership fee, because I know I will always get same-day service if I need it, plus it gives a reduced service call fee. I also have found that the receptionist/dispatch people are courteous, helpful and friendly, too. I have had nothing but good service from The Gentlemen Plumbers, and they live up to their name, too. On this most recent service call, the technician reminded me he had been to my house on a previous call over a year ago, when he was just new to the company and had accompanied another technician. They were two of the nicest young gentlemen I've met, I mean it, and it was so good to see this young man again. Just exemplary work, professional and friendly. I have no worries having them come into my home and they keep everything clean and tidy.