Eugene in Toronto

Joe and Luke were amazing, as were all the people that work on their team. Both of them visited our backyard, and assessed the lightning damage on the same day the damage occurred( July 8,2020) They contacted another Master Arborist to give a second opinion, as we were really hoping this majestic tree could be saved. The verdict came back negative...the tree is damaged beyond recovery, and would soon become dangerous to life and property. The City of Toronto Arborist also visited, and confirmed this second opinion. We finally obtained a permit from the city, delayed muchly due to CV-19, in mid September. Contacted Joe, and arranged for removal of the tree in the next few weeks. I mentioned that the neighbors were concerned about the safety of the tree, as it was deteriorating badly. Joe and Luke came immediately, and rescheduled the job in the next few days. They showed up last Tuesday morning with a crew of 6, and all the gear, and by 4PM our 60foot Maple was gone and everything was as if the tree was never even there. The stump was even ground down below grade. We were very impressed how well this team worked together, how well they knew their jobs, how they respected our property and the neighbor's property by causing absolutely no damage. The efficiency of this Company and their team, is good reason why their price is so reasonable, at least in our opinion. On a further note, all the wood that could be made into sit-able stumps was cut up and delivered to local schools for kids to sit on during outdoor activities, in this time of Covid. Secondly, even after receiving full payment, Joe did return the next day to correct some flaws in the replacement of a section of the fence they had removed. Somehow we just knew he would do that, so we held no money back. Eugene and Ruta

Jack's many years of industrial experience sure came into play in dealing with our rather complicated residential central air conditioning installation. The evaporator coil in the air handling unit, installed in the attic began leaking. This unit had become obsolete, and parts were no longer available. Jack managed to get a new coil made to almost fit in the old unit. He then custom fitted the coil into the air handling unit, fitted a new expansion valve and re-charged the system. This saved us from having to tear out the ceiling in our bedroom in order to have a new air handling unit installed. We don't think we could have found another guy to do this type of work, standing on a ladder with half a body inside the attic ceiling hatch in 35 degrees. Thanks to Jack's knowledge and willingness to work up a sweat, we have enjoyed a cool, dry house all summer long. Thank you Jack! Ruta and Eugene