Marc in Markham

After being woken in our sleep all weekend, I called Derrick based on his review in Homestars. When he first answered (having someone answer was a definite plus!), he politely informed me that he was booked solid that day. However, he also asked where I was located, and when I told him Markham, he said he could likely swing by as he had another appointment in Markham in the afternoon. True to his word, he showed up at the discussed time and proceeded to check my property for signs that squirrels had entered, as we suspected them as the culprits. As a testament to his integrity, he commented that the previous wildlife-proofing I'd had done by another company was good and intact, and that there was no work he needed to do as he could find no entry point for squirrels. Therefore, he'd only be charging me a call-out fee. He then proceeded to educate me that mice can be very loud and, based on my description of the events, he said that they were the likely culprits and recommend bait blocks. While I'm sure SWAT's wildlife removal and protection services would have been top-notch, it's also nice to deal with someone who has a solid work ethic and the integrity not to sell you something you don't need.