Reviews

10/10

We are always skeptical when it comes to hiring a company to do work on our house but Fyfe's was recommended to us by two different people and they did not disappoint. Mike and his crew are great to deal with. They are on time, hard working, courteous and professional and they put in a very long day, working well into the evening, to get our new roof installed. They didn't quite finish so they came back first thing the next morning as promised to finish the install and clean up. They left our property spotless and took care to ensure they picked up all the nails. We are very happy we chose Fyfe's for our roof and will be using them again for siding and eavestrough work.

Approximate cost of services:
$10,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi thank you so much for the job and taking your time to put the review up. Plus the guys are very thankful for all the drinks that you got them while they were working.
Your house looks awesome, i'm so excited to start the siding and the eavestrough and the insulation on your house. It's gonna look great.
See you soon
Thanks
Mike fyfe
Fyfe's roofing

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Great overall experience. Reliable, trustworthy installation of a quality product we can feel good about. Would definitely recommend Lifestyle to others. Our salesperson, Steve Morgan, and our installer, Mark Hunter, were great to work with. This is our third job by Lifestyle and we are very satisfied with the work and the product.

Approximate cost of services:
$6,700.00
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Company Response

Thank you for choosing Lifestyle Home Products! We appreciate your recommendation and for taking the time to recognize our team. Should you need anything in the future, please let us know and we will be happy to help.
Customer Care Team
Lifestyle Home Products

2/10

We used U Save for some brick repair work and were quite disappointed. After one return visit for touch-ups, we were promised the work had been done as agreed and handed over a cheque, only to discover upon closer inspection that some areas (in locations where a ladder is required to view) had not even been touched. Yes, they did finally come back to finish the job but the overall process took a lot longer than it should have. We feel that the end product was not worth the money. For the time put in, we calculated that we paid U Save $350/hour....not much of a savings, especially for mediorce work.

Approximate cost of services:
$1,700.00
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Company Response

Tuck pointing (mortar repair) older homes with several effected areas around house can come with challenges one being getting all areas deemed applicable by client.
We do our best to repair applicable areas yet in rare cases the odd section may be overlooked.
When brought to our attention we respond promptly to address the issue.
Many companies will attempt any tuck pointing what so ever on a house due to the grey area of what is needed and what is not.
To insure that any potential further damage to mortar is addressed weathering of aggregate and mortar combined may have the appearance of being damaged to the untrained eye, but the expert this is a normal aging process without detriment. Only way to get all nooks and crannies is took point whole wall which is almost never the case. We did come back to finish overlooked area.
As for duration of work and cost, if work took twice as long to do would client have paid us more?
After all some jobs are completed quicker than expected and others take more time (it always evens out in the end).
I do take offense to quality of work performed as it was done to a professional standard.