Reviews

10/10

Justin and team is amazing! The quoting process was very smooth, he was able to do everything over email. I quoted with 5 vendors and he gave me the most competitive price. He was super patient and fast in answering every question and work with me for the Greener Homes Grant. Justin was also extremely accommodating to my somewhat strange schedule request. The install was super fast they were in and out in 3.5 hours even though it was muddy and rainy. Everything was tested and performance was as expected. Justin was also very friendly and an awesome guy to talk to. I cant say enough good things about Lendrix HVAC. Ive sent 2 friends to them, Id book early if you want solid work done by awesome people at a great price.

Approximate cost of services:
$7,200.00
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Company Response

Hi Jonathan, every now and again we have a standout rockstar client. And you are certainly in that category. It was a pleasure working with you through the entire quoting and installation process.

Enjoy your new heat pump!!

10/10

I needed some potlights installed, an outlet moved, and a circuit added for my fireplace. Gravity was able to do everything at a very reasonable price and was able to split the project into 2 parts, where I needed the outlet moved first and the potlights installed as the first phase. I then framed the fireplace, and they came back and added the circuit for the fireplace, finished the wiring to the potlights via my frame, and added an extra outlet for my TV. Everything was done well and it was exactly as I envisioned it. Highly recommended!

Approximate cost of services:
$1,000.00
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Company Response

Thanks for the review and for the work! Enjoy your new lights and fireplace!

6/10

Advanced Level Roofing has done an excellent job with my roof. I appreciate their competitive pricing, polite and friendly team, and due to the number of people on their team, they are fast. They've done my house in a matter of hours and left just after noon, which is some crazy speed. The quality of the installation was also top-notch -- no corners cut. I also like they carefully cleaned up the gutters and the area around my house, not leaving a trace of anything at all. There are a few areas that frustrated me though. They were excellent in initial communication and any routine notifications, but pretty poor beyond that. Firstly, the delivery truck leaked some oil on my driveway. I emailed my main contact at ALR and I was completely ignored. Secondly, they texted me and said they will show up between 7 and 9am the next day to work on my roof. I didn’t see anyone at 1pm, so I had to text them for an update and it was not until then that they said they were not coming on that day. I wouldn’t mind if things were an hour or two behind, and I don't even mind if another project slowed them down that they couldn't show up on the said day. That's the nature of the construction business and I understand that. However, not proactively communicating that they are not showing up until I reach out is simply unacceptable. When they did show up though, the work they did was excellent as mentioned.

Approximate cost of services:
$7,800.00
1 of 1 people found this review helpful.
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Company Response

We are very pleased to hear that you we happy with the end product of the roof installation! Our crews strive to makes sure that no corners are cut and that each roof is completed at that top notch quality. We do apologize for any feelings towards lack of communication that you experienced with our team. We always strive to keep our clients up to date as much as possible, however, the delays that are experienced in real time due to weather (such as strong winds in your case) are not as easily avoidable or foreseeable. Again, we are so glad that you chose ALR and enjoy that new roof!

10/10

Gave me the most competitive quotes out of 5 companies I requested quotes for. Super friendly staff, great communication, and finished the project on time and on budget. Can't ask for more!

Approximate cost of services:
$6,700.00
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Company Response

Thank you for the 10 star review and for giving us the opportunity to work with you on this project.

Thank you,
Great Canadian