Mac in Toronto

I am your typical picky Toronto customer. I expect high quality and exceptional customer service. I sourced and got quotes from many high-end kitchen companies in Toronto before landing with Sky Kitchen and I feel I got outstanding quality for my money. This is a hardworking, honest, family run business with solid follow through. But for me, the best part of the experience was with their highly skilled installers- Varinder and Jason Moundi. These two had their work cut out for them. My walls are crooked, it's an old house, but they never even told me that until half the kitchen was installed. They didn't complain, they just got it done and were determined to make it perfect. That's very hard to do when the walls are uneven, but Varinder is a master carpenter and with Jason came up with creative solutions to hide the flaws. You literally can not tell that the walls were so uneven. This kitchen was supposed to be a 3 day install and it ended up taking a lot longer. These two guys showed up each day (weekends too) with smiles on their face and a promise to me that I would be happy in the end. I truly am.

In August we visited Elte several times as we were looking to full furnish our new home in Toronto. In short, our order has take over 6 months. The service was horrendous. Not once has anyone called us to tell us the order was delayed. We had to chase them down every month. Their phone system is a joke. You can't reach anyone easily. I think this is the most overpriced furniture store in the city.