I rarely right reviews but,I found I had to because I was very impressed by the level of professionalism and excellent customer service delivered by both Robert and Saeed. Initially I had contacted Costco and got a quote last year from Robert but, we decided to wait till the spring to buy the ac and heating system. I had contacted multiple companies for a quote for a new ac and heating system, the only sales associate that really stood out to me was Robert. I have spoken to many other sales associates from different companies and they were very transaction like oriented. When I spoke to Robert he very friendly, informative and helpful when discussing possible options for the ac and heating system. He was very genuine and more then happy to answer any questions I had. I gave him a call back this year because I knew he was someone that I could trust and would have my best interests at heart for such a big purchase for my home. Robert was kind enough to honour last years quote even though there had been changes in pricing. For the installation I spoke to Saeed he contacted me right away regarding the appointment date and was very flexible in terms of scheduling the appointment based on my availability. I was very impressed by Saeeds installation job, the quality of his workmanship is on a completely different level compared to other contractors and installations i've had done on my home. Saeed outdid himself he went above and beyond to fix issues that weren't a part of the ac and furnace system, at no cost, just out of good will and safety measures for my home and family. I was very impressed by Saeeds workmanship, skill and knowledge and my family and I have peace of mind that the installation was done with the utmost care and attention to detail. Saeed did an excellent job with the installation. When you have employees such as Saeed and Robert that really care about their customers safety and needs but, also will delivery excellent customer service, you really can't go wrong. I will definitely be recommending Robert and Saeed to anyone that needs an ac and heating systems.
- Approximate cost of services:
- $9,000.00
- Company Response
Dear Baljeet,
Thank you very much for your detailed review.