Dennis Ottawa

Clean Windows acted professionally from start to finish. Their quote was precise and prompt, including the addition of some inside windows I wanted done. The appointment was immediately set up. They sent me a reminder a couple days before the appointment, and called on the day to confirm their time of arrival. The service personnel were polite and helpful and observed all the Covid protocols. In the end, the windows were sparkling, and the actual charge was the same as the quote. Such a pleasure to deal with professionals.

I'm a retiree, and reducing costs is important to me. Pro Appliance gave me the feeling that they were on MY side. First, they arrived when they said they would. Then we talked over the symptoms of the problem, which was a malfunctioning self-clean mode on the oven. Matthew noticed a falling plate on the top of the oven, and screwed it back into place. He explained that the heat from the self-clean operation might have caused a failure in the board. He could have replaced the board then and there, but I was grateful that he was prepared to come back several times, at no extra service cost to me, in order to test each of the lower cost alternatives. The oven is now working like new again. This was not the first time I've called Pro Appliance. Each time it's been the same: punctual, friendly, always keeping me informed, and always looking to save me money. Highly recommended.

Skylights Unlimited was the most professional of the many companies I contacted off the internet. They came when they said they would, gave a reasonable estimate and start time, and worked with me as I changed the scope of the project to include replacing the water-damaged portion of a stipple ceiling as well as repairing the roof and replacing the skylight that had caused the water damage in the first place. Even more impressive were the two workers who did the actual work. Did their work when they said they would, finished on time, and had minimal intrusion into my home. They even moved the protective plastic sheeting they'd set up when I had a major appliance delivered through their work area, and took pictures to show me the extent of the damage and the nature of the repair. All the staff acted very professionally, something I don't see very often these days: polite, helpful, nice people. Most importantly, their work is top-notch. Can't see where the ceiling was patched, and the new skylight and repaired section of roof is great. No surprises on the cost, and they finished when they said they would. I'd use them again with pleasure.