Hired to move freestanding fireplace during floor instalation. They recommended servicing of both fireplaces in home. Both were working fine beforehand however following R&B service and several other visits (both warranty and paid) neither fireplace worked. They suggested a number of alternative costly repairs. Finally hired qualified gas technician who spent 15 minutes adjusting settings and both now work fine.
- Approximate cost of services:
- $400.00
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- Company Response
Hello Bob. At R&B we're always striving to improve our company and services. If there's something we missed, we'd love to know exactly what it was so we can be better. We invite you to contact our company directly so that we address your customer service concerns. I'll look forward to your call. Michelle Blaksic