Had thought this to be a reputable builder. Very disappointed with the craftsmanship and end result. We’ve had issues throughout the build and 1 year after the move - issues continue that you don’t expect in a new home. To be told that squeaky tiles in bathroom is acceptable and considered white noise? We felt we had to fight for everything with the builder. Definitely would not choose this company for our next build or recommend it.
- Approximate cost of services:
- $760,000.00
- Company Response
Hi "JJ". Thank you for letting us know about your experience. On behalf of the entire Kimberley team I would like to apologize for the inconvenience we caused you, during what can be a busy and stressful time. At Kimberley Homes we want to ensure you receive as promised, and we are always striving for exceptional home buying experiences. As our Service department and suppliers have already made many visits to your home to investigate your concerns, I have passed these comments along to them to ensure a more appropriate response. They will follow up as needed to make sure we are all on the same page regarding this complaint. Thank you again for taking time to share your concerns.