Kimberley Homes

Builders
Edmonton AB T6X 0J4
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Kimberley Homes
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71%

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Reviews for Kimberley Homes

Average customer rating:
8 10 (49 reviews)

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Private User
Private User
Private User reviews Edmonton, AB
10/10

Exceptional new home build

We had the most amazing experience building with kimberley. All of the staff we worked with were so wonderful (our sales team: Amie & Rebecca, Ian the site super & Kim from the office) . The quality of construction and finishes of our home are are all top notch. We built previously for our first home with a different builder and its not even comparable in terms of quality. We are so happy with our new home 1 year in. Thanks Kimberley for such a great experience and such a beautiful home!

Approximate cost of services:
$600,000.00
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Arthur & Jasmine
Arthur & Jasmine
1 review Edmonton, AB
10/10

New Home Build

We walked in a Kimberley's showhome out of curiosity and we end up building our dream home with them. The sales staff, Amie and Rebeca, are very friendly and made us feel welcome from our first visit. They helped us in planning and customizing our home. Kimberley (our client concierge) was always an email away when we have questions about the building process. Ian (our site super) kept us up to date while building and made sure everything is up to code for a safe home. Pam (our mortgage agent) helped us navigate our options to make our dreams a reality. We're very happy and are actively recommending Kimberley to our friends and family. - Art and Jasmine L.

Approximate cost of services:
$700,000.00
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Paul in Edmonton
Paul in Edmonton
0 reviews Edmonton, AB
10/10

Kimberley Homes New Home Build

Kimberley Homes met and exceeded our expectations in nearly all aspects of the new home build process. Starting with sales team of Amie B. and Rebecca who patiently waited (over a full year) for us to 100% commit to the big decision to build which involved deciding to move away from our home of 18 years from a great neighbourhood and uproot our 3 teenagers further into the sticks of SW Edmonton. Amie B. was an expert in the finalization of the plans (even naming bedroom by child's name) and giving great input and advice. The selection process was very organized and fun (colours, finishes, fixtures, etc.) and we could work within the generous allowances. The construction phase we worked with pros Kimberley P. (PM) and Chris L. (site super). Construction flowed smoothly and finished essentially on time. Particularly liked when the project was in the finishing stages that Kimberley did not rush the finishes and took some extra time with their QA/QC process to try and make sure every detail was finished and systems were all working. Very minimal deficiencies which minimized the number of trades having to come back after possession. Great job, we are very happy with our new home.

Approximate cost of services:
$900,000.00
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JD
JD
0 reviews Sherwood Park, AB
10/10

Salisbury Way Row Home

Purchased a Row Home from Kimberley Homes recently in Sherwood Park. Fantastic employees to work with all the way from original viewing through the final walk through. Very high quality build with attention to detail and highest levels of customer service. Very highly recommended!

Approximate cost of services:
$435,000.00
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Jayne153
Jayne153
0 reviews Edmonton, AB
10/10

New Home Purchase

My husband and I purchased a new townhome and are extremely happy with the quality of the finishing. Our sales person, Val, was amazing, friendly, knowledgeable and answered all the questions and concerns we had prior to occupancy.

Approximate cost of services:
$485,000.00
0 of 1 people found this review helpful.
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G&M
G&M
0 reviews Sherwood Park, AB
10/10

Truly Second to None Custom Home Build

Our experience working with Kimberley Homes for the construction of our new custom home could not have been more positive. Our project was complex as we were in the category of ‘build where you want’ which presented unique challenges. From our very first encounters with Kimberley’s sales and home design experts, Amanda and Desiree, we knew we were in excellent hands. The design process was incredibly enjoyable, relaxed, and completely customer-focused with the goal of making sure the customer was completely satisfied before moving forward. During the construction phase, we could not have asked for a more knowledgeable and experienced construction superintendent than Ian. The construction site was kept clean, organized, with safety first and foremost. Despite the few bumps that accompany any large construction project, our experience was that any concerns we had were always listened to and addressed quickly and fairly by Ian and Kim. Now in our new home, we are beyond pleased with the quality of the construction and finishes and the overall attention to detail paid by Kimberley Homes. If we were to build again, we would choose Kimberley Homes without a moment’s hesitation!

Approximate cost of services:
$1,000,000.00
0 of 1 people found this review helpful.
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Company Response

Thank-you so much for sharing your experience. We are so excited for you to create happy memories in your new home!

Tim
Tim
1 review Edmonton, AB
0/10

Doesn't stand behind their product

The sidewalk up to the garage was built incorrectly and they continue to refuse to fix it. It heaves against the garage warping the siding and destroying the parging all because they installed the concrete without the best practice use of Buffalo board. I would expect the company to own their mistake unfortunately they strongly deny. I would expect kimberly to stand behind the product they make but they clearly don't care if they have done it wrong. I am truely disapointed with the service they provide. Try using a more reputable builder because clearly kimberly is checked out.

Update:

I feel it is important to set some facts straight. Kimberly is well aware the Alberta new home warrenty program has no bearing in this issue as it is a detached garage and is therefore not covered. It is also important to note the offer to fix the parging and metal flashing at the bottom of the garage door is a temporary solution as in the winter the concrete will swell and destroy the parging and flashing again as it did the year before. I think it is a large stretch of the imagination to claim that you stand behind the craftsmanship of your product if when you make a mistake your solution is to only offer a temporary cosmetic solution. The real truth is you are deffering the real problem off the the homeowner down the road and this is likely what any prospective buying can expect. Kimberly's customer service stops after you have signed on the dotted line. If that's what kimberly stands for im not buying and you shouldn't too.

Approximate cost of services:
$500,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Tim, Thank you for voicing your concerns. We value our customers and care about your concerns. We follow the Alberta New Home Warranty Program standards and while grading items are not items covered under warranty, we have added additional drainage, raised the man door, and replaced the cracked parging and flash below the door. You are able to have this reassessed by Alberta New Home Warranty should you choose to do so, so that proper steps are taken.

Greg Robinson
Greg Robinson
0 reviews Sherwood Park, AB
10/10

New Home Purchase

We moved into our brand new Kimberley Home in July 2019 and are so happy with it! Kathy and Kimberly in the Sales Office were so patient, accommodating and just fun to work with throughout the process. We had just experienced a complete nightmare with another builder and were scared to buy a new home again. Our Kimberley Homes experience made us believe again that you can be happy with a new home. Thank you!

Approximate cost of services:
$500,000.00
0 of 1 people found this review helpful.
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Marilee
Marilee
1 review Sherwood Park, AB
10/10

Amazing Homebuilder dedicated to Customer Service and Quality of Build

I wandered into a Kimberley Homes Show Home about 2 years ago, and was totally blown away by the quality. I had a home built 2 years prior, and immediately noticed the Kimberley's standards are in line with mine. I put my home up for sale, and as soon as I had an offer, and knew it was sold ..... I was very fortunate that Kimberley had a spec home available in Salisbury Village Sherwood Park exactly where I wanted to be! I cannot recommend Kimberley; and their sales reps - Kimberly and Kathy enough. I have very high standards, and rarely give a perfect review.

Approximate cost of services:
$609,000.00
0 of 1 people found this review helpful.
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Deb in Oliver
Deb in Oliver
1 review Kelowna, BC
10/10

Downtown Kelowna Infill New Home build

While working with Kimberley Homes we always felt that we were in excellent hands. During the entire process we had the utmost confidence that our project was being completed to Kimberley's excellent standards. At completion and on moving day, we were even more astounded at the detail and distinct quality of our Kimberley home. Perfect strangers walking down our street are always commenting on the beauty and obvious craftmanship of our Kimberley Home.

Approximate cost of services:
$1,500,000.00
0 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Kimberley Homes

As Edmonton's seven time Home Builder of the Year our mission - "with care and the utmost attention to detail, we provide homebuilding experiences that are second to none" is rooted in our commitment to develop relationships characterized by integrity and trust. Please visit our website, or call our dedicated ...
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