Lucie46 in Scarborough

Stay away from this company. Just go on reddit and you will find many, many negative reviews. Technician came and told me I needed a new main board heating system for my dryer. That was on August 10. Company told me that the part was on backorder from Samsung. I contacted Samsung and they told me the part was actually discontinued. It is now a month later and the only information I can get from The A Team is from a call center who tell me that the part is still on back order. I contacted a more reputable company who came and told me the only problem with my dryer was that it had been set to an eco -setting which meant it dried using only air no heat. For $100, he diagnosed it and fixed it. The A Team make you sign a contract that commits you to a 15% restocking fee and a 30.00 cancellation fee, even if they haven't gotten the parts. This a big rip off - STAY AWAY!

Do not use Rubaroc. Their customer service is terrible and they do not stand by their product. Our pool deck has had white stains since shortly after it was installed and despite waiting patiently and politely, they have not followed through on any way of correcting it. The organization does not respond to phone calls or emails. There are many other consumers who have similar complaints about Rubaroc.