aristotle99 in Toronto

This was for water damage to my kitchen ceiling resulting in a large crack, and water dripping into the kitchen. We have a 50 year old bungalow. A new roof had been put in, and then we turned to the kitchen. It turned out that we had a "lathe and plaster" ceiling made prior to the time when they installed drywall. I first got a quote from one of Wall Doctor's competitors (also highly rated by HomeStars). They wanted $3000 to replace the entire ceiling, even though only one small area was damaged. I was told this was because of the risk in repairing a lathe and plaster ceiling, making it safer and necessary to take down the whole ceiling. I was relieved to get a quote from Daniel of Wall Doctor. He stated that taking down the whole ceiling was not needed, and quoted 2/3 the price that the previous contractor estimated. Wall Doctor did a good job. They were polite and clean. About a month after the job was completed, I noticed a small area where the new paint was peeling off the primer. I contacted Wall Doctor. They came back and fixed the problem free of charge. Very satisfied.

I did this work at the end of June, 2020, during COVID19. I had water damage from a leaky roof that cracked the kitchen ceiling. Shawn sent me a very detailed aerial scan of the roof, down to the last inch. I found this impressive. He sent me a detailed quote as well, saying there was not much room to negotiate. This was before he even came out to see me. I had obtained a previous quote from Gitano Roofing, which was about $2000 cheaper. Nevertheless, I chose Titan. You do get what you pay for. I was impressed with their quality control. A team came out after the roofing job was complete to inspect the work, verifying that everything was done properly. I was slightly disappointed that Shawn wouldn't come into the house to inspect the water damage in the kitchen ceiling, but COVID19 makes this understandable. (They ended up replacing 6 plywood sheets on the roof because of water damage / dry rot.) They used a premium shingle, Malarkey, which is apparently better than Owens Corning (beveled ends create a better fit, prevent water from seeping in). Overall, the roof looks great. I really dislike paying more money than I might otherwise have to, but in this case it appears I made the right choice. The price I provided is not inclusive of HST. I have about a 1300 - 1350 square foot bungalow.

Older house built in 1972. Kitchen faucet had been replaced once already. I bought my own new faucet from Lowe's. Unlike some other service providers on Homestars, Alex responded promptly to my quote inquiry. His final invoice matched his quote. Added two metal stabilizer plates as the kitchen counter wood has deteriorated (no additional charge). He is polite and friendly. Arrived on time and actually gave me email and phone updates as to him being on his way. Wore shoe covers over his shoes (like they wear in hospital operating rooms), which I found really nice. Had a quick look at my bathroom to give me a quick opinion on work that might have to be done in the future. Very satisfied.