Suzanne

When your air conditioner breaks down mere days before you are hit by the first truly hot days of summer, you need Tempasure on speed-dial. We've dealt with them before (they helped us get another full year out of a unit we knew was on its last legs when we bought our house) and now wouldn't call anyone else. When we called them this time they were there within a day to assess the problem, and it was only a couple of days after that that the new AC was installed--and just in time for us to get a good night's sleep on a 30-degree day. Friendly, punctual, communicative and competitive. We hope not to need to call them again for some time, but if we have any other needs in the future they will definitely be our first phone call.

We cannot say enough good things. When your AC fails during a heat wave you don’t have much to be optimistic about, so we were blown away to have our call answered on the second ring and absolutely floored when he said he could come that afternoon. Needless to say we were over the moon when he arrived AND fixed our unit, all within an hour of when we first picked up the phone. Now, I think we got a little lucky that he had the right part that we needed in his truck. But, having said that, he was still here working on the fix long before others who we contacted at the same time even got back to us. Absolutely recommend!