Cathy in Brantford

A sales person talked to us to put on new water heater and AC saying 4 years contract only, never told us they put $12000 lien on the title registered against your home, which will have impact on the refinancing or resale (market value for a new AC only $3000). Contract was sold to different companies the final buyout become over $17k in CrownCrest's hand. Only contract for water heater was provided but never the HVAC. Never told you sky high buyout price and the true contract was for 10 years. Call CrownCrest never people answering the phone, only voice mails for your email them but never reply emails, so you can't get copy of contract, cant negotiate for a reasonable buyout price, you felt being ripped off