Chris in Toronto

Rod, the owner came by and gave a verbal quote for job in April 2018. He said when I agree, they would start the job. I said we would have to have a written agreement first before the work starts, and reiterated this over the phone. Despite this, Rod's team starting ripping up the grass in the backyard one day and only an hour or two later Rod came by and "started: filling out some paperwork. On paper there was less then agreed to verbally. Furthermore, the contract was very messy and disorganized. Rod said his team could leave if I don't agree, I think it was a trick. In the end, as shown in the photos, the work (the parts that were competed) was mediocre, and would be worse if my wife hadn't hung over their shoulders. There was poor communication with Rod, and therefore, the workers, although not their fault, end up executing incorrectly. Rod is almost never on site when the work is being completed. In the photos you see they left weeds and bushes in the garden since "Rod" said they didn't agree to take them out. You see newly planted grass, which is burnt, next to the pavers, because Rod left the sod out too long before planting it. In another photo you see a small ditch and a bunch of weeds and a bush, where Rod should have leveled the ground, planted some grass, and removed the bush. Good luck calling Rod and getting him to come over, when you are there. In good faith, I paid the full amount, trusting he would fulfill his promise and finish the work. If you want to avoid headaches, and overpaying for interlocking and landscaping, I suggest you stay away from Apex Interlocking. June 2018.