Apex Interlocking And Construction Ltd

Interlocking Stone
Toronto ON M6G
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Interlocking Stone
Apex Interlocking And Construction Ltd
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86%

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Reviews by rating (past 12 months)

Reviews for Apex Interlocking And Construction Ltd

Average customer rating:
8.7 10 (72 reviews)

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R. Lynch
R. Lynch
1 review North York, ON
10/10

Stone Retaining wall and stone patio

Work involved two jobs - a stone retaining wall demolition and reconstruction and installation of a stone interlocking patio. Rod and his crew are experienced, knowledgeable and work professionally. We are very satisfied with the results. Work completed as agreed.

Approximate cost of services:
$6,000.00
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Colleen
Colleen
1 review Old Toronto, ON
10/10

Excellent Experience with Apex Landscaping—Highly Recommended!

I highly recommend Apex Landscaping for their exceptional service and the remarkable work they did on my recent landscaping project. Rod, the owner, was a pleasure to work with, as was his team. Rod provided me with an accurate quote. Not only did he stick to the agreed-upon price, but he also went above and beyond by completing additional tasks not part of the original scope.

From the beginning, the Apex Landscaping team impressed me with their punctuality and commitment. Each morning, without fail, the team arrived promptly and ready to work. They consistently dedicated their time and efforts throughout the day, ensuring the project progressed smoothly and efficiently.
What truly sets Apex Landscaping apart is its exceptional customer service. Rod demonstrated remarkable patience and understanding as he collaborated with us to develop a design that suited our budget and taste. He listened to our ideas, offered valuable suggestions, and ultimately delivered a plan that surpassed our expectations.

The entire experience with Apex Landscaping was seamless, and the results speak for themselves. The quality of work displayed by the team is truly commendable. Not only did they complete the project to perfection, but they also adhered to the agreed-upon schedule and budget.

I wholeheartedly recommend Apex Landscaping to anyone in search of a landscaping company. Their professionalism, attention to detail, and dedication to customer satisfaction make them the ideal choice.
Thank you, Apex Landscaping, for transforming my outdoor space. We couldn't be happier with the results!

Approximate cost of services:
$45,000.00
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Jane
Jane
0 reviews Toronto, ON
9/10

Love our driveway/walkway

Rod and his team were great. We worked with neighbours on this job and requested multiple quotes/visits before finalizing plans and they were very accommodating. His team were professional, hard working and did an excellent job. Rod oversaw the work and checked in frequently to make sure we were satisfied with the progress. They finished on time and within budget.

Approximate cost of services:
$14,000.00
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Joseph
Joseph
6 reviews Toronto, ON
10/10

Patio rejuvinated

Rod and his team came very quickly and did a great job. NO muss, no fuss.

Approximate cost of services:
$7,000.00
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Stuart & Cherie in North Toronto
Stuart & Cherie in North Toronto
15 reviews Toronto, ON
10/10

Front Parking Pad and Landscaping

We had Apex Interlocking reconstruct our front steps on two levels and our parking pad with interlocking and 6" x 6" lumber. Excellent job with their further design input during the construction that turned out to be a tremendous inprovement. Highly recommended.

Approximate cost of services:
$8,400.00
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Company Response

We are so happy you liked the finished product . It was a pleasure to do business with you guys

Sarah
Sarah
3 reviews Toronto, ON
10/10

Patio and walkway

If I could give Rod/Apex 15 out of 10 I would.
I am really so happy with the work that Rod and his team did (Michael, Doshan and Paul). Very nice people and great at what they do. The job was done quickly, expertly and they cleaned up well. Rod even gave me ideas for landscaping around the patio- which I followed.
Before this, my patio was made up of broken concrete pavers and I had no walkway.
Its now really wonderful!!
I will most definitely retain Apex to do more work in the future.
Thanks Rod!!!

Approximate cost of services:
$5,500.00
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Company Response

Hi Sarah!,

Wow, what a generous review! We are extremely happy that you enjoyed working with our team and that you love the final job! We work hard to make sure our clients are satisfied with our job from beginning to end and it seems like you did! Thank you so much for your generous words. We look forward to helping you with any future jobs!

holiday
holiday
0 reviews Toronto, ON
10/10

Backyard landscaping

The crew cleared old trees and grass and replaced with interlocking bricks. They repaired our fence. The back looks wonderful. The crew worked hard, were friendly. We couldnt be happier with the end product

Approximate cost of services:
$16,000.00
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Company Response

Hi Holiday,

Thank you so much for your positive review! We are happy you enjoyed the final product and that you were pleased with our team along the way as well! We hope you enjoy your new and improved space this summer!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Patio project

Rob was very good and listened and advised us and did an excellent job as well as kept within the time frame no delays

Approximate cost of services:
$12,500.00
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Company Response

Thank you for the amazing review! We are so glad you were pleased with our overall job! We look forward to helping you with any other projects in the future.

Private User
Private User
Private User reviews Toronto, ON
5/10

Good price, lack of care and difficult communication post-job

I hesitated to write this review for almost a year, but after much thought decided it should be said. Firstly, communication at the start was friendly, personable, encouraging, and no number was ever the FINAL number (in a good way). He stressed that our satisfaction was important to him. Our job was front walkway/step interlocking work, and he offered a small retaining wall, and moving our front stones to the back for a mini patio too which was great (with a 1 year guarantee keep in mind).

After some phone calls/visits back and forth before the work, I said I wanted a contract/price in writing. He kept showing me on paper and I asked for a copy and he kept saying he would provide it later. He also said he needed "to come by and take measurements before the work", I said okay and we said that coming Saturday. On Saturday, his crew was on our front step with all their gear ready to do work. I had not signed on any paperwork and told them "I thought today was just measurements". They seemed confused and said "you don't want the work?", I said I do, but I didn't expect it that day. They called Rod and he asked what the problem was, I gave the benefit of the doubt and said I didn't know today was work day. The conversation felt a bit like a standoff.

We let them start the work. Let me state, the job looked good initially. Rod came by and explained what they would do and we agreed. We realized later, they will do the bare minimum on the "extra offers". They offered to take the dirt from the front and move it to the back yard and "spread it around" because it was "good dirt for grass/garden" so we agreed for them to put it in some dead spots of our yard. They literally just dumped piles of dirt in our yard, which contained stones, chunks of brick and rock, and gave it a tiny rake and spray with hose and walked away. It took us weeks/months to re-distribute.

After the job was done, we found cigarette butts everywhere. A lighter in our yard. They drew measurements in pencil on the steps of our porch. Coffee stains on the porch, just lack of care.

The retaining wall portion was along our driveway, and we found they took a big chunk out of it so there was a gap between the wall and driveway, and now water/dirt pools. We also found the polymeric sand in between the brick at the front/back was flimsy and cracking off within days. I called Rod, he came by and looked and said they would take care of it, and that they had jobs in the area and they like to bundle the work. They never came back and we saw them in the area at multiple homes. I continued to call him and he kept asking "what's wrong?" and I kept telling him. He kept saying "no problem, give me 10 days". Then after that it was "give me 10 days, I like to bundle work". After multiple calls I gave up.

I was torn because to start, they were friendly, courteous, gave us a decent quote (not the lowest, not the highest) and offered extra work. In the end, the work had blemishes and they refuse to come back and fix it. And their workers, as nice as they are, were somewhat careless.

Approximate cost of services:
$4,500.00
1 of 1 people found this review helpful.
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Company Response

Hi there,
 
Firstly, we would like to say we appreciate you taking the time to write us this review. We are sorry to hear you had a frustrating experience; we appreciate you bringing this issue to our attention so we can continue investigating issues and hope to resolve them now and in the future.
 
We set a high standard for ourselves, and we're sorry to hear this was not met in your interaction with our business. As you can see on other reviews, we are known for taking ownership and care deeply about our customer's satisfaction.
 
With this, we know quite some time has passed since this original review, but if you would be willing to resolve this issue now, we would happily try to work with you to fix the problem.
 
Unfortunately, we do not have access to your name, but if you are open to discussing the following steps, please don't hesitate to contact us at 647-896-3444. Thank you again for your honest feedback!

Sohair
Sohair
1 review Toronto, ON
10/10

Underpinning

Rod and his team at Apex general did an excellent job on our basement underpinning project. The workers were very professional. The work was excellent. The project was completed on schedule and on budget. Rod was very responsive and accommodating when changes were required to the project as a result of the discovery of unexpected conditions. Apex General is an excellent contractor, and we are happy to recommend them and I already did to my friends.

Approximate cost of services:
$20,000.00
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Company Response

Hello Sohair,

Thank you so much for the thoughtful review. We are thrilled you were satisfied with our job and our team! We work hard to make sure we can accommodate as much as possible as we understand things change throughout the duration of the job! We greatly appreciate you recommending us to your friends, and look forward to helping them with the same expertise as we did with you! Thanks again for the review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Apex Interlocking And Construction Ltd

LEADERS IN RESIDENTIAL INTERLOCKING 1. What kind of services do you provide? We provide many different services at Apex, such as; interlocking (new and repair), flagstone installation, natural stone installation and landscape design. 2. Do we need to stay home during the process? It is not necessary to remain at ...
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