Angie

My husband and I were looking for some furniture in August/2017. We visited Arrow in Brampton on two occasions. We found a couch and matching chair on our second visit that we decided to buy. The items were not in stock and we were advised they would be delivered in 30 days. We paid a $700 deposit. 30 days later we never received a call or any contact from Arrow and no furniture. I waited a couple weeks and called the store, they advised there was a delay and it would be another 30 days. Since we were hosting Thanksgiving this did not work for us as we had no furniture in our living room. I called Arrow and spoke with two Managers, the first one said they would have the sales person call us to explain, which he did but just said the delivery was delayed. The second call was pretty much the same result, there's nothing they could do. We went else where and got our furniture in 3 business days delivered. They will under NO circumstances ever return the deposit. Please be aware of this before you order as they do not tell you this when you place the order. They will only provide a store credit. I feel they do this to secure the order but never communicate afterwards with the customer and the orders are always delayed. My advice: do not leave a deposit without something in return. This business holds your money, does not update the customer on the status of the order and knows if you cancel they still keep the deposit so they don't really care. I definitely would never return to this business. I was not happy with their policies, communication and overall attitude towards the customer. Not only was I out $700 of hard earned money but I had to scramble to find furniture after waiting for two months.

This was the second time we used Parker's for our window cleaning needs. Chloe was excellent, very patient and prompt in responding to any questions. Mark did a fabulous job leaning our windows, very professional and does an excellent job. We will definitely continue to use their services and would recommend them highly.

We visited Rockstella Stonery Inc. after receiving three other quotes for quartz countertops. Right away I was really impressed with Natallia's attitude and willingness to help and answer all the questions I had. We decided to get the counters completed by Rockstella based on their customer service and also based on the quote we received. The installation went very well, the installers were professional and informative. I will definitely do business with Rockstella Stonery Inc. again for any future projects. It was a terrific and stress-free process! The counters look terrific and we love them!

We called Paul to give us a quote on a new fence and the interlocking stone in our courtyard needed to be replaced. He offered a few suggestions and was very knowledgeable during our first meeting. We had a good feeling after meeting him and felt comfortable hiring Paul to do the job. He was on time every day, very professional and a hard worker. After the first day, he provided us with an update on the time line for the remainder of the project and he was really a pleasure to work with. I would definitely recommend Falco Landscape Design to anyone, the fence is georgeous and the stone work was perfect, he really knew what he was doing and he fixed the grade to have the water flow away from the house. We will call Paul again for our next project, his workmanship and professionalism is definitely worth it!

I hired Victorious Flooring to do a set of stairs leading into my townhouse. They completed the work quickly, professioally and I love the new carpet. I will be doing the remainder of my home in a few months and I'm definitely going to call them. I trust the company and would highly recommend them. I was initially planning to do a larger area and Mark made 2 trips to my home, he was courteous, patient and offered a very reasonable & detailed quote. I'll definitely do business with them again!