A.M. in Etobicoke

One month after the install seems like a good time to write a review. It`s long enough to get used to the new rhythm, yet the memory is still fresh. We replaced our 20-year old oil furnace and 30-year old heat pump with a 95% Goodman 2-stage 70,000BTU furnace, and a 2-ton Goodman AC. And we love it! (Haven`t tried the AC yet.) We got several quotes from other contractors but I found Boris`candor to be the main selling point. OK, that and the 10-yr parts & labour warranty that he included at no charge. And he took the most time of any contractor who costed the job. That meant that his quote price was the actual invoice price. No surprises. The installation itself was a difficult one, involving the drilling of 4 holes through 2 walls (1 wall concrete, other brick) for the intake and exhaust lines. And the installers, Fred and Jamal, took extra special care not to damage my antenna coax cable when they put in the new gas and AC lines through the wall. All my questions were answered, and my only complaint was a torn AC cover, which Boris replaced a day later. Cozy World deserves a 10 out 10. Boris has a winning system.