Your Home Electricians

Formerly AC Electrical Contractors Ltd.
Electricians
Toronto ON M1K 1A5
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Your Home Electricians
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Reviews for Your Home Electricians

Average customer rating:
9.7 10 (394 reviews)

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philip
philip
10 reviews Toronto, ON
10/10

Replacement of an older electrical panel and fixing of a leak

In short, we had water coming in through our old electrical panel. AC organized the entire project for us ... electrical power off and coordinating with Toronto Hydro ... repairing the leak ... and installing a brand new panel. Today, leak is gone, panel looks great, and we are very happy. AC was great all the way through with communication and I'd absolutely recommend them. Cheers and thanks AC!

Approximate cost of services:
$3,000.00
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Company Response

Philip, thank you for the positive feedback. It's very heartening to know that our team had the electrical repair taken care of as efficiently and seamlessly as possible. Trying to find the right contractor can be very challenging as it is, so we're happy to have been able to ease the stress of the entire process somehow. Thanks again for the wonderful review and the confidence you have in our Team - we appreciate it! Thank you for choosing AC Electrical, we hope to serve you in the future.

Susan in Mississauga
Susan in Mississauga
1 review Toronto, ON
10/10

Electrical repairs

The company was extremely prompt to confirm the service call. Steven arrived right on time. Several items needed to be addressed which Steven did so with first a quote then repaired each issue. Glad to have worked with this company. Thank you to AC electrical for your service.

Approximate cost of services:
$361.67
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Company Response

We appreciate the confidence you've shown in our company and we're happy that Steven was able to efficiently address the electrical problems that you were experiencing. We're lucky to have such dedicated electricians like Steven on our team. Thanks again for choosing AC Electrical. We hope to serve you again in the future.

Allison
Allison
5 reviews Toronto, ON
10/10

Wiring

Kyle was extremely professional and courteous. He presented the least intrusive solution to our problem and completed the job immediately. Highly recommend!

Approximate cost of services:
$300.00
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Company Response

Allison, we're very happy that you're satisfied with the work Kyle did. One of the good things about our electricians is that, they respect our clients' homes and try their best to ensure that their installations are as less intrusive as possible. Thank you for recognizing the commendable qualities in our electrician and for the high recommendation - We appreciate it! Thank you for choosing AC Electrical. We hope to serve you again in the future.

Private User
Private User
Private User reviews Toronto, ON
10/10

AC Electrical

I found Steven to be very professional and incredibly knowledgable in his field of work. He took out over the head microwave above the stove in the kitchen and replaced it with over the range hood fan easily. He clearly communicated what he was going to do and he explained everything really well before he started to work. He accomplished the task with in the timeframe given and cleaned up everything before he left. He was very courteous and I would definitely recommend his services again.

Approximate cost of services:
$500.00
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Company Response

Thank you for taking the time to send us this amazing feedback about your experience with our company/ electrician. Steven has many years of experience in the electrical field which makes him very knowledgeable and efficient at what he does. We're very pleased that you were satisfied with the work done, and that Steven was thorough in keeping you informed of everything that he was doing. Thank you for choosing AC Electrical, we look forward to serving you again in the future.

Anthony in Ottawa
Anthony in Ottawa
1 review Ottawa, ON
10/10

Breath of fresh air

Can't say enough about how happy I was to fine AC. Genelle was in regular communication with me making sure all was going well. She was fantastic. Steven was on time and finished the work in a timely manner. He was very knowledgeable about the work being done. The quote they provided me was what I paid, even though Steven had to go buy some items from CT (that never happens).

I've already recommended them to my mom and friend.

Approximate cost of services:
$694.00
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Company Response

Anthony, thank you for the superb review! Our company would be nothing without our clients. Therefore, we try our very best to ensure that their experience with us is as smooth as possible from start to finish. We pride ourselves in our customer service team because they really add to quality of our processes. Also, our team of electricians are very pleasant to work with because they genuinely love what they do. Steven is one of our senior electricians with many years of experience and knowledge, so we’re happy that you got to work with him. Thank you so much for trusting us with the electrical needs at your home and for the referrals. It’s highly appreciated! Thanks again for choosing AC Electrical. We hope to serve you again in the future.

Ilan
Ilan
16 reviews Toronto, ON
8/10

install outlet in basement

My experience with this contractor was mixed, but I am now satisfied that they take their customer service seriously. Initially, the people at the head office were helpful on the phone, but the electrician who turned up at my home to install an outlet in my basement was negative and unhelpful. He insisted that my new sump pump had to be connected directly to the electrical panel (rather than just installing an electrical outlet) and gave me a quote for $600. I found out later that this was untrue (all that was needed was an outlet) and got it done for much, much less. So I ended up paying $66 for the initial visit/consultation for no reason. But subsequent to my complaint, Genelle, the office manager, made a special effort to rectify the situation by contacting me and hearing me out. I appreciate that this contractor has tried to make amends. So I am changing my initial negative review to a more positive one.

Approximate cost of services:
$66.00
1 of 1 people found this review helpful.
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Company Response

Ilan, thank you for your honest review, we genuinely appreciate the feedback. Our clients are one of the driving forces in our company, therefore, we try our very best to ensure that their experience with us is a positive one. Unfortunately, the electrician who met with you, did not meet your expectations for our brand, and it has reflected on the customer service experience of our entire team. Your review has helped remind us of how important every client is and this is why, we tried to rectify the situation by reaching out to you. Thank you once again for taking the time to speak with us and share your feedback. It has been well taken and we hope to be given the chance to work with you in the future.

b&g in Toronto
b&g in Toronto
5 reviews Toronto, ON
10/10

new - old home repairs

AC Electrical completed work on both my bought and sold properties in compliance with Home Inspections. Steve, Neil and Kyle were a pleasure to work with. I would highly recommend AC Electrical for their professional service.

Approximate cost of services:
$3,200.00
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Company Response

Thank you for your continued trust and confidence you've shown in our company. Repeat clients are vital for every business and we're just happy that we were able to provide you with quality service each time. Thank you for sharing this uplifting feedback and for the high recommendation - It means a lot to us! We appreciate your business here at AC Electrical and we look forward to serving you again in the future. Thanks for the splendid review!

Kelly
Kelly
5 reviews Toronto, ON
10/10

Reconnect wires for light in dining room, change breakers in panel

Steve helped to solve the problem of why we couldn’t turn on the chandelier in our dining room. It had stopped working when the wrong volt bulbs had been put in and even when the correct ones were used, it still didn’t work. Steve replaced the light switch and fixed the wiring. He suggested a way to make sure it didn’t happen again as well. Then he replaced some of the breakers in our electrical panel that were the wrong type. He also helped to plug an old wiring conduit that was causing us problems. He showed up on time and was very helpful in his explanations of what he was doing. Would definitely have him come back. Thank you.

Approximate cost of services:
$1,500.00
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Company Response

Kelly, thank you for the feedback from the visit with our electrician. Steven has been in the electrical field for many years; he's experienced and knowledgeable which makes him very efficient as what he does. We're happy that you got to work with him and that you're satisfied with the work done. Thanks again for choosing AC Electrical. We hope to serve you again in the future.

Tsering D.
Tsering D.
1 review Toronto, ON
10/10

Kitchen bathroom and garage

I had an opportunity to hired AC Electrical when I did my kitchen and bathroom renovation last year. I am more than satisfied with their work and professional as every process went very smoothly from very beginning with office customer service Sandra to end of the job. This year I again called them to do some more jobs and they did such great job for reasonable price.

1. Sandra. She is one of the best customer service I ever spoke with since she answer my every call and emails with respect and humble without any delay. I wanna thank her first for all the help.

Secondly, Nick, the owner of the company who came to give estimate to me is a true gentleman and professional. He has such a positive energy that makes me feel comfortable. He show up to quote on time as scheduled. He was so helpful and details to explain me about the job. I am very happy to meet him.
Lastly Kyle, the electrician who did all the job at my place is the best. He is very punctual, professional, friendly, fast and efficient in everything he do. He did all the job nice and clean. In one word I wanna describe him is “AWESOME.”Thank you team for the great work. Will be calling you again in the future.

Approximate cost of services:
$3,500.00
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Company Response

Tsering D. Thank you for the glowing review! It's great hearing feedback from our repeat clients because it reflects consistency in the quality of our services. We're very happy that the entire process went smoothly and that you're satisfied with the work done. Thank you for putting your trust in us for a second time. Your repeat business is highly appreciated. Thanks again for choosing AC Electrical.

Joyce  in Richmond Hill
Joyce in Richmond Hill
1 review Richmond Hill, ON
7/10

A press on the reset button on a power outlet costs $250

The electrician has arrived to our house on time. We had a power outage in all bathrooms on the second floor. The electrician came and pressed the reset button on the power outlet in the powder room. All bathroom outlet works. This work less than 5 minutes has been classified as large diagnostics and costs $250. The Good part is that the $60 home visiting fees has been waved. The pricing looks overcharged to me. The lesson learned is to ask for the service charges beforehand. :)

Approximate cost of services:
$285.00
0 of 2 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Your Home Electricians

As, "Your Home Electricians™". We've been servicing GTA homes for over 25 years! Enjoy peace of mind with our 309A certified electricians, upfront transparent pricing and three year warranty on all installations. We value your time and arrive when we say we will arrive, with a large, fully stocked, branded ...
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